AI Warranty Intelligence
Warranty Claims Are Costing.
More Than You Can Measure.
Undetected fraud, inconsistent decisions, and manual bottlenecks are leaking value across your dealer network every day. Conforge gives OEMs the intelligence layer to see it, control it, and stop it.
Specialized AI Agents, purpose-built for warranty
Average agent pipeline adjudication time
Decisions traceable, audit-ready
Built for Dealers and OEMs, not just one
The Cost of Operating Without Warranty Intelligence
Every warranty team runs into the same wall: claim volume keeps growing, but adjudication is still a manual, inconsistent, and slow process. The cost shows up on both sides of the claim.
Claims Decided One at a Time
Manual review means days of processing per claim, inconsistent decisions across reviewers, and no defensible audit trail when a claim gets challenged later.
Fraud Hides In Plain Sight
Recycled photos, duplicate evidence, and inflated repair costs slip through because no one can manually cross-reference thousands of claims against each other before payment goes out.
Dealers Stuck Waiting On Email
Information requests bounce back and forth between dealer and OEM with no shared record. Reimbursement stalls, dealers get frustrated, and the OEM still doesn't have the data it needs.
Defect Signals Surface Too Late
A recall risk usually shows up first as a pattern buried across thousands of disconnected claims. By the time someone notices the trend manually, it's already a crisis instead of an early warning.
One Platform. Two Audiences. Every Claim Connected.
Warranty operations break down when dealers and OEMs are working from different versions of the truth. Conforge AI gives each side exactly what they need, on a single shared record.
For Dealers
Guided Claim Submission
The AI assistant guides users through asset identification, warranty validation, issue documentation, and evidence collection before submitting a claim.
Warranty Eligibility Verification
Automatically validates product registration, warranty status, and coverage eligibility in real time, preventing invalid claims from entering the workflow.
Evidence Validation
Photo quality and document checks happen during intake so the claim arrives at the OEM complete and reviewable the first time.
Voice-Based Claim Eentry
Advisors can speak their claim input instead of typing. The Voice Agent converts spoken input into structured claim data.
Faster Reimbursement
Claims arrive complete and are processed in under two minutes on the OEM side. Dealer reimbursement turnaround is significantly reduced.
For OEMs
Multi-Agent Adjudication
Parallel processing across all active specialist agents: policy, parts, fraud, image, and diagnostic. A single aggregate confidence score drives the routing decision.
Configurable Auto-Approval Thresholds
Confidence and value thresholds are set by the OEM and adjustable without code changes. High-value claims always route to human review regardless of score.
Deep Fraud Detection
Two-layer fraud screening. Early signals are caught at dealer intake. Deeper cross-claim and cross-dealer pattern analysis runs on the OEM side using full historical claims data.
Full Audit Trail, Retained and Tamper-Evident
Every claim shows what was collected, whether it was auto-decided or manually reviewed, and whether the human overrode the AI recommendation.
AI Cost Visibility
The OEM IT team sees full token consumption and cost broken down by advisor, by workflow, and over time.
Agentic Architecture. One Decision. Built to Explain Itself.
Most "AI warranty solution tools" are a single model bolted onto a workflow. Conforge AI is different. The moment a claim is submitted, an Orchestrator Agent fans it out to specialist agents that all work in parallel, not in sequence, so a $300 claim and a $3,000 claim both get a full evaluation in roughly the same time.
Orchestrator
Routes tasks and synthesizes final verdict.
Data Extraction
Parses ROs and invoices with OCR.
Policy Eligibility
Validates warranty coverage against product data
Technical Diagnostic
Analyzes fault codes vs repair path.
Visual Evidence
Computer vision for damage analysis.
Fraud Detection
Flags suspicious patterns/behavior.
Cost & Labor
Checks MSRP and Op-Code hours.
Compliance
Ensures local regulatory adherence.
Dealer Scoring Agent
Tracks accept/reject ratios and fraud incidence
Support Agent
Handles natural language queries on claims not autonomously decided
What Conforge AI Warranty Solution Actually Does
Five capabilities, all running on the same agent network. Each one solves a specific point of failure in traditional warranty operations.
Autonomous Intake
Converts unstructured technician notes into structured claim data instantly.
Media Analysis
Detecting damage severity and metadata anomalies in photos and videos.
Advanced Fraud Detection
AI agents analyze claims, evidence, and historical data to detect fraud, abuse, and anomalies before approval.
AI Adjudication
Parallel policy verification and technical assessment with explainable logic.
Pattern Intelligence
Identify emerging defect trends by connecting warranty claims across products, suppliers, components, and regions.
Map Your AI Warranty Solution's Integration Topology
Select your Warranty bottleneck and current system to see which read only adapters and AI agents activate for your environment
Industries We Serve
Built for any industry where warranty claims flow through a dealer or authorised service network.
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AUTOMOTIVE
Automated claim adjudication, fraud detection, and parts validation across your dealer network. Decisions in under two minutes.
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INDUSTRIAL MANUFACTURING
Warranty intelligence for complex equipment claims. Consistent decisions and full audit coverage at scale.
MARITIME AND SHIPPING
Component warranty validation across vessel service networks. Consistent claim adjudication and parts fraud detection at scale.
OIL AND GAS
Equipment warranty validation across remote field service networks. Automated claim adjudication and parts failure detection at scale.
HVAC
Parts eligibility validation and fraud detection across your installer and authorised service partner network.
COMMERCIAL VEHICLES
Odometer-linked coverage validation, parts verification, and consistent claim adjudication across large fleet dealer networks.
RENEWABLE ENERGY EQUIPMENT
Automated claim validation, fraud detection, and systemic part failure alerts across certified installer networks.
Zero Disruption Deployment
Conforge AI connects to your existing systems through a secure MCP layer. It reads, runs every agent check in parallel, and writes the final decision back exactly as a manual approval would. No migration. No changes to your systems of record.
Read-First and Write Back
Minimize data security risks.
Human-in-the-Loop
Seamless handover for edge cases.
Audit-Ready
Full provenance for every click.
Modular
Scale agents as you grow.
Under Two Minutes. Every Claim
The Roadmap to Production
Production-Ready Platforms in Just 120 Days.
Why Conforge AI
A dashboard tells you the claim backlog is a problem. Conforge AI clears it.
Conventional Warranty Tools
Conforge Warranty Intelligence
Conventional Warranty Tools
Conforge Warranty Intelligence
Built Around the Metrics Your Warranty Operations Already Track
Conforge is measured against outcomes your team reports on every quarter. No new KPI frameworks. No vanity metrics.
Cross-claim and cross-dealer fraud pattern analysis runs across your entire dealer network using full historical claims data. Not just flagging individual claims. Identifying systemic risk before it compounds.
The same checks run on every claim, every time. No variation by reviewer, by region, or by dealer. Confidence scoring is applied uniformly across your entire network.
Every decision, automated or human, is timestamped and logged. AI recommendation, human override, and override reason all captured on every single claim.
Frequently Asked Questions
No. ConforgeAI is designed to augment warranty teams, not replace them. AI agents handle analysis, validation, and routine adjudication while human experts retain control over exceptions, escalations, and business-critical decisions.
No. Conforge operates as a read-and-write-back intelligence overlay on top of your existing ERP infrastructure. It connects directly to SAP, Oracle, or any legacy system without modifying schemas, workflows, or transactional data, meaning zero ETL and zero migration risk.
Most manufacturers begin seeing measurable impact within the first 30 days of deployment. Our autonomous agents surface supplier discrepancies, receiving inefficiencies, and pricing intelligence from day one, delivering ROI before the first invoice.
Conforge accesses transactional and master data through secure, read-only connections, including purchase orders, goods receipts, invoices, vendor master records, and pricing agreements. No data is extracted or stored externally.
Absolutely. Conforge is designed for manufacturers of all sizes, from $50M mid-market operations to $5B+ global enterprises. The platform scales to your complexity, whether you have a single ERP instance or a multi-site, multi-system environment.